We had our basement waterproofed in May. Everyone we worked with at Midstate from the owner to the office staff and the guys that did the work were polite and very efficient. Any questions we had were answered in a timely manner. They showed up when they said they would and did a excellent job in just 3 days. The cost was very reasonable. I would not hesitate to recommend them to anyone needing this kind of work.
Basement had only jacks holding up the house, and they were deteriorating and failing. I had gotten a couple other quotes but Mid State had the best reviews, were far more focused on my concern, more professional, better rating with the Better Business Bureau and the pricing was about the same across the board. Everyone I had contact with there and at my home was GREAT! Friendly, patient, courteous. Had some additional concerns after and they came back out and addressed, didn’t make it difficult, just took care of things. Thanks so much MidState!
Midstate did a great job addressing water issues in our basement.
Great work, understood the concerns I had with my basement and worked to address all of them.
This is the second time I have used Midstate Basement for house repair work. These guys are very good, courteous, professional, do a good job and take pride in their work. And if something does not come out 100% as promised, they come back promptly and fix it. highly recommend them for any basement, foundation, driveway, etc, repair work.
Second time I’ve used this company. I would never call anyone else. They go above and beyond to please the customer. Jim came and gave me some different options to solve my water issue and then did an awesome job to remedy my problem at a very reasonable price. Extremely happy!
Midstate installed a french drain and sump pump system in our wet Ithaca basement. They were great, from the estimate and bid, through scheduling and financing, to doing the work. They arrived on time, were polite and efficient, finished when they said they would, returned calls and emails throughout. The office and the workers on the job couldn't have been nicer. Their bid was competitive. It is rare to find a contractor who does this.
We were very happy with the quality of work. The crew we had was great to work with! Everyone was very professional and knowledgeable from the estimate through the finished project. We would definitely recommend Midstate Basement in the future.
Steve from Midstate was terrific. He was very responsive, thoughtful, and hard working. He arrived on time, answered all our questions, and we couldn't be more satisfied with his work (basement waterproofing). Thank you, Steve!
I called Midstate when I had water issues in my basement and was genuinely surprised when the told me they could fix the issue without digging out my foundation and for much less money that what I was expecting. Eric was very patient with my questions and my anxiety about lifting up the fuel tank that is housed there. They scheduled and then completed the work quickly, with minimal impact on me. The customer care follow-up has exceeded expectations too.
I have lived in an old Greek Revival in Jacksonville for the past 33 years. For all those years my basement has been a pathway for ground water heading to Cayuga Lake. It varied from very damp to extremely wet, depending on the season. As you can imagine mold and mildew have been a way of life. I invited Eric to come and see what he could do to help my situation. He made it seem pretty simple, just install a perimeter drain that emptied into a new sump pit and pump it outside. We then went the extra step and had him encapsulate the floor and walls with a moisture barrier. The crew doing the work was very polite and professional and finished in just a few days. I now am using my basement for things that I was unable to before, like basic storage. And my whole house is less damp and that lingering mold smell is gone. It has been a dramatic and long over due upgrade to my house, and I couldn`t be happier. If you have moisture problems in your basement I highly recommend Eric and Midstate Basements.
The team at Midstate Basements was EXCEPTIONAL, from the folks in the office, the guys who did the estimate, and the crew that completed the work!! They went out of their way to make the scheduling work, and when the team arrived at my home I was very impressed with their professionalism and patience. They walked me through the project, explained all the steps, and answered all my questions. Then they made sure I was totally comfortable with the plan for the job. Very thorough. I was not home while the work was performed. But when I arrived home I was amazed at how clean and finished they left the job site. The sump basin in the basement was installed perfectly. Our project required 80 feet of drainage line dug through our garden and across my front lawn. I was absolutely amazed at how great this looked when I got home to inspect the work. They removed and replaced everything in the garden like you wouldn’t even know they dug it up. And the line across the front yard was fully prepped and just ready for some grass seed. The sump pump is working great and the basement is dry as a bone. No problems whatsoever, and I would highly recommend the team from Midstate Basement to help anyone with a wet or flooded basement. Great and professional crew and VERY customer focused!!! Thank you, Midstate Basement!!!
Eric and his team were a pleasure to work with. They provided prompt, professional and quality service. I would highly recommend them for all of your basement needs. Work we had done was floor and wall encapsulation, foundation parging and install a sump pump and dehumidifier. Eric and his team was able to complete this in the agreed upon time period and we are very happy with the work. See before and after photos attached.
I realized that my sill beam had rotted away under part of my house, so I gave them a call to come take a look. They were originally booked out, but ended up having an opening two and a half weeks sooner, and squeezed me in. On top of that, they were able to come out a couple of hours earlier than expected (of course asking if that was okay first, which is certainly was). Don came out and took a look, and it turned out that they wouldn't be able to address my specific situation, but he was more than happy to give me some information about what was going on )which happened to line up with what I expected) and who to contact to get it fixed. He was also willing to spend a couple of minutes talking about what getting the job would look like, confirming my suspicion of more than likely needing to accommodate access to the issue for the inside. He thought he was giving me bad news, but this actually just confirmed what I had already been expecting, and helps my wife and I plan better for it when we do end up getting it repaired. Over all, I would definitely work with them in the future if I have a problem that they specialize in. They were incredibly accommodating, friendly, professional, and super informative. I will definitely be recommending them, and calling them myself in the future for basement waterproofing (once my original issue is fixed)! If not for the age of my house, we would be working with them for the original repair.
This company has literally changed our quality of life. They've come twice for two different parts of our basement. We began with a wet basement and a smelly house, and now thanks to encapsulation and multiple sump pumps, we have a dry basement and good air quality. Across the spectrum including initial contact, administrative staff, engineers, and the team on-the-ground, every single employee has been personable, kind,, and good-natured. But we especially give kudos to the team who does the truly filthy, daunting physical labor; to a person, they are amazingly energetic and hard-working. The company seems well-managed and responsive throughout the process -- from giving us a quote, scheduling, to project completion. They make the whole messy process go seamlessly. We enjoy working with them and are grateful for the resources they provide.
This team was awesome! They made our basement crawl space air tight, installed a dehumidifier and fixed our sub-pump. They went above and beyond, fixing a water leak and even killing mice! I can't say enough good things.
My basement was flooding during rainfall and something needed to be done. I was a little apprehensive about spending the money to add a french drain and a sump pump but I am ultimately glad I did. Mark and Connor did a great job and stayed professional throughout the project. They worked hard and finished strong. The sump pump and french drain seem to have completely remediated my issues.
Midstate has done a great job with a basement wall crack inherited when I bought the house. The previous owner not only hired MidState Basement, but provided him with a lifetime warranty that was transferred to me when I bought the property. Midstate not only honored the warranty through the various difficulties I had with the crack, but were understanding, prompt, and worked hard to find a resolution to the leaking crack. Additional work needed to be done to ensure there would be no issue in the future (environmental issues impacted the previous repair). Before any work was performed the team at MidState worked with me on solution options. When we decided on the work, the MidState team scheduled the work during this COVID 19 phase. The team showed up with face masks and understood how to work safely during these uncertain times. The team completed the work as they described it to me in the amount of time they predicted. They were courteous and left the work area just as clean as they found it. I am please overall with the work that was performed and how the Mid State team handled my problem very professionally. If you are looking for effective, efficient, friendly service, this is the company to do business with. Thank you Midstate for all that you’ve done for me!!!
Midstate Basement Authorities, and Bill and Don, were helpful and professional. Midstate is a friendly, professional, and affordable option. They are a great option for your home repair needs! Highly recommend.
When we bought our home the inspector missed some key issues, like part of the basement having caved in. Midstate fixed that and put in a new drainage system. I never saw any group of people work as hard nor as diligently as them. They worked nonstop and did an amazing job. They also encapsulated a large crawl space and what a difference it makes. I would highly recommend them.
Midstate was very efficient at analyzing and addressing the problems in my basement. The prices were also extremely reasonable.