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What our customers have to say about us

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Elizabeth F
February 22, 2023

It was a pleasure working with Midstate Basements for our foundation repair. Bill was communicative and helped us to prioritize the work being done (installation of posts/beams, crack injection, excavation of sump pump outlet), and Jason and his team (Hunter and Jason) who recently completed the work were friendly, professional, knowledgable and efficient. We would not hesitate to use Midstate Basements again for future basement-related needs, and would recommend them.

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Jon Frankel
February 9, 2023

Midstate installed a french drain and sump pump system in our wet Ithaca basement. They were great, from the estimate and bid, through scheduling and financing, to doing the work. They arrived on time, were polite and efficient, finished when they said they would, returned calls and emails throughout. The office and the workers on the job couldn't have been nicer. Their bid was competitive. It is rare to find a contractor who does this.

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Roger Guerrero
January 4, 2023

To say Midstate performed well above my expectations would be an understatement. Having had basement flooding issues since Hurricane Ian- (5 months of continual water), it was such a relief to find a company like Midstate to provide their services. Everything from the consolation, response time to questions, the contract agreement process, to the speed their were able to correct the issues was seamless (Thanks Eric Leach!). As an added surprise, the quality of work was top notch. My wife being a design was petrified to see what kind of monstrosity would come from drilling a 2 foot hole in the ground. What Ben Williams showed us post completion was jaw dropping. He is truly a master in craftsmanship. I would go as far as to say they increased the value of my home with their new system. I would 1000% recommend using their services!

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Farhan Rana
December 12, 2022

This is the second time I have used Midstate Basement for house repair work. These guys are very good, courteous, professional, do a good job and take pride in their work. And if something does not come out 100% as promised, they come back promptly and fix it. highly recommend them for any basement, foundation, driveway, etc, repair work.

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Megan Dennis
November 9, 2022

We had serious water intrusion in our basement during hurricane Ian. We could not be more thankful for the team that came out to work on our basement and fix the leaking. We were wet for 10+ days and could not get it to stop. We contacted many other companies and Midstate was the only company near to Orlando that does the work that they do. The project took about 4 days and they completed today. We will see how it holds up for Hurricane Nicole now. I will update afterwards, but so far so good. The sump pumps are pumping out water throughout the day because the water table is still so high. Big Thank you to Zack, Ben and the team.

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Deanna Eastwood
July 26, 2022

We were very happy with the quality of work. The crew we had was great to work with! Everyone was very professional and knowledgeable from the estimate through the finished project. We would definitely recommend Midstate Basement in the future.

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Aaron Lim
June 10, 2022

Had some exterior cracks filled, and some carbon fiber straps installed in the basement. They were able to fit my appointment in earlier than expected, and Travis showed up right on time. The work was very professional and the staff was incredibly friendly. Would definitely recommend for your next basement project.

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Greg Levins
May 16, 2022

I've worked with Midstate 3X in the last 1.5 years and they're level of customer service, quality of workmanship, punctuality + professionalism is unmatched. You get what you pay for! I would recommend them for anything basement related without hesitation!

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Ryan Marchbanks
April 27, 2022

Midstate was very efficient at analyzing and addressing the problems in my basement. The prices were also extremely reasonable.

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cyndi hurley
April 21, 2022

I have additional work to e done and will definitely call Midstate Basement again.

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Christian Isaac
March 15, 2022

Our experience was excellent from start to finish. They first were the only company we reached out to who responded via email and phone within a couple hours. They continued to be responsive throughout the whole process. We had a consultation with Bill who was extremely knowledgeable and offered us multiple solutions to the issues we were facing with our basement. He listened to our goal and came up with a plan that fit our needs exactly, providing a quote within a couple minutes. The work done was incredible; Steve and Tyler did a fantastic job! I believe our basement was likely their worst nightmare as we had constant running water they had to contend with. They ran into many unforeseen issues with our basement due to its age and water, but they found a solution to each one of them. They never strayed from the agreed budget or time commitment, even though I'm sure the water and extra issues could have increased that cost easily. Their whole team was knowledgeable, polite, and great at what they do! No more flowing water in the basement and now we have the peace of mind that it won't flood with the setup they put in place. Highly recommend them!

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Krystal R
March 8, 2022

Travis, Jay, and Devin did an excellent job on our basement wall. Would highly recommend this company and these three guys.

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David Mayers
February 25, 2022

I would highly recommend Midstate Basement Authorities for any structural work that needs to be done. The foreman we were lucky enough to have was Steven Collyer. We have a crawl space and our house was settling causing cracks, doors wouldn't open or close properly and uneven floors. Steve Collyer was the foreman and (worker) replaced the main beam (40 ft.) and added more support jacks to take care of this problem. He and his one man crew were able to do this job in a day and a half. Steve was very professional, kept us informed every step of the way. He certainly is an asset to Midstate Basement Authorities. We have additional work that will need to be done when the weather warms up a bit and we certainly will be requesting Steve to come out and work on that project, also. Thanks, again, Steve, for a job well done!!

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Marjory Rinaldo-Lee
February 25, 2022

Midstate did a great job addressing water issues in our basement.

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JoBeth Dingman
December 8, 2021

I am pleased with my experience working with Midstate Basement Authorities. Travis and his crew were friendly and polite. They were punctual, worked hard and overcame many obstacles that this house presented. They kept me informed along the way of challenges, change of plans and progress.

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Joli Zifchock
November 7, 2021

Midstate Basement Authorities, and Bill and Don, were helpful and professional. Midstate is a friendly, professional, and affordable option. They are a great option for your home repair needs! Highly recommend.

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Christopher Domiano
October 31, 2021

From the first phone call to the completion of work, the entire process with Midstate was great. Everyone is extremely knowledgeable, courteous, and punctual. Shawn and TJ worked with us to make sure we were well informed of our options, and of the work they were performing. The project took a few days, and every day TJ let us know when he would be arriving, and kept us informed throughout the process. It was great. We are very happy with the work done. We will definitely call again if we have any other issues, and we will certainly recommend them to anyone in need of basement repair. Thank you!

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Meaghan Austin
October 29, 2021

Midstate Basement has been awesome and we are so happy we decided to have them do work for us. Courtney was wonderful to coordinate with over the phone. They were able to bump us up 3 months early for our sump pump installation. The guys who came to work at the house for two days ( Daniel, Devin, and Jason) were so nice, considerate, and accommodating to all my many questions and concerns. I would recommend them without a doubt.

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Cory Eggleston
August 31, 2021

Midstate basement was at my house a few weeks ago to fix the cement around my inground pool. The team showed up on time and ready to work. They did a walk through with me to set expectations and make sure they knew 100% what I wanted. They worked quickly and the end product was better then I expected. I ended up paying less then I was quoted since they used less foam. They could have easily charged me full price and not said anything but instead acted in my best interest. In the end I had a great experience and would recommend them to anyone that need a service they provide.

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Stuart Streeter
August 23, 2021

We had a great experience with Midstate. Had our stone basement repointed, an erosion issue @ the corner if our foundation fixed, & a new sidewalk put in. They were very knowledgeable & professional throughout our entire project. Will definitely be calling them for future projects.

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Jenna Milner
August 11, 2021

This company has literally changed our quality of life. They've come twice for two different parts of our basement. We began with a wet basement and a smelly house, and now thanks to encapsulation and multiple sump pumps, we have a dry basement and good air quality. Across the spectrum including initial contact, administrative staff, engineers, and the team on-the-ground, every single employee has been personable, kind,, and good-natured. But we especially give kudos to the team who does the truly filthy, daunting physical labor; to a person, they are amazingly energetic and hard-working. The company seems well-managed and responsive throughout the process -- from giving us a quote, scheduling, to project completion. They make the whole messy process go seamlessly. We enjoy working with them and are grateful for the resources they provide.

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Tammy Conklin
August 6, 2021

Basement had only jacks holding up the house, and they were deteriorating and failing. I had gotten a couple other quotes but Mid State had the best reviews, were far more focused on my concern, more professional, better rating with the Better Business Bureau and the pricing was about the same across the board. Everyone I had contact with there and at my home was GREAT! Friendly, patient, courteous. Had some additional concerns after and they came back out and addressed, didn’t make it difficult, just took care of things. Thanks so much MidState!

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Donna Scott
August 5, 2021

I am very satisfied with the work and the work people who repointed and parged part of my basement concrete block wall. At my request, they stapled up big sheets of plastic to keep dust from the work out of the other, finished part of my basement. They were knowledgeable and efficient and were ready to alter the work order to make the outcome better. I appreciated that the worker phoned each day to say when they would arrive here. The office staff is very efficient and emailed me all the receipts, etc. The person who did the original estimate gave me a packet of the materials to keep. So, I was well-informed about what would be done. All in all, a professional, thoughtful group. I would definitely hire them again.

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Washu
July 13, 2021

Great work, understood the concerns I had with my basement and worked to address all of them.

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Jared Pittman
July 9, 2021

If you ask for recommendations for dealing with water issues in your house, someone's going to recommend Midstate Basement. And for good reason--they respond quickly, are fair and honest in their recommendations and pricing, and do good work.

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Gary McNaney
July 8, 2021

When we bought our home the inspector missed some key issues, like part of the basement having caved in. Midstate fixed that and put in a new drainage system. I never saw any group of people work as hard nor as diligently as them. They worked nonstop and did an amazing job. They also encapsulated a large crawl space and what a difference it makes. I would highly recommend them.

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Nadia D. Kiechle
May 28, 2021

Steve from Midstate was terrific. He was very responsive, thoughtful, and hard working. He arrived on time, answered all our questions, and we couldn't be more satisfied with his work (basement waterproofing). Thank you, Steve!

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Tabetha Rose
May 6, 2021

Midstate was amazing from the first time I called. Was very impressed with how quick they came to do an estimate. Steve did a great job repairing a section of my basement wall and explaining everything.

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Julie Chambers
April 15, 2021

Foreman (Steve) went above and beyond to make sure the project worked with my to-be finished basement. Highly recommend him and his team. Service = sump-pump installation

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Jon Morris
February 25, 2021

We had water coming into our basement from three different locations. We got three different estimates, and Midstate was the fairest and their plan sounded as the most sensible. We had a trench dug along two walls and a sump pump installed. The job was completed exactly as stated, professionally and on schedule (it took three days total). We then requested an additional job to repair a window well that was leaking. There, too, the estimate was fair, and the final price turned out to be even lower than we expected because, when they came to do the job, they realized the repair needed was simpler than they initially thought, as the window well would not need to be replaced after all. Overall, we had a fantastic experience with everyone we dealt with: Courtney was always prompt and helpful to schedule the appointments; Shawn gave us fair estimates and clear explanations of what the projects would entail and how long they would take; Travis and Ryan, who did the first job, and Lloyd, who did the second one, were all great—professional, hard-working, courteous, clean. We couldn't have hoped for a better experience and highly recommend Midstate Basement Authorities.

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James Yi
August 25, 2020

Eric and his team were a pleasure to work with. They provided prompt, professional and quality service. I would highly recommend them for all of your basement needs. Work we had done was floor and wall encapsulation, foundation parging and install a sump pump and dehumidifier. Eric and his team was able to complete this in the agreed upon time period and we are very happy with the work. See before and after photos attached.

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Jasmine Daniel Gardner
August 25, 2020

This team was awesome! They made our basement crawl space air tight, installed a dehumidifier and fixed our sub-pump. They went above and beyond, fixing a water leak and even killing mice! I can't say enough good things.

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Matthew Ribera
June 29, 2020

My basement was flooding during rainfall and something needed to be done. I was a little apprehensive about spending the money to add a french drain and a sump pump but I am ultimately glad I did. Mark and Connor did a great job and stayed professional throughout the project. They worked hard and finished strong. The sump pump and french drain seem to have completely remediated my issues.

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PwrGen7
April 24, 2020

Jake and his guys were terrific! They knew what the plan was and were hard workers. The job was in a low clearance basement that was wet and they completed the new drainage job quickly and professionally. Very responsible and great to communicate with. My basement is now dry and they cleaned up the work area and more! Shawn did the estimate and he was very nice and not pushy and answered any questions. Cynthia works in the office and was great to work with too. Everyone was personable and easy to work with. Great job and I highly recommend Midstate Basement Authorities!

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Melissa B
April 13, 2020

Midstate has done a great job with a basement wall crack inherited when I bought the house. The previous owner not only hired MidState Basement, but provided him with a lifetime warranty that was transferred to me when I bought the property. Midstate not only honored the warranty through the various difficulties I had with the crack, but were understanding, prompt, and worked hard to find a resolution to the leaking crack. Additional work needed to be done to ensure there would be no issue in the future (environmental issues impacted the previous repair). Before any work was performed the team at MidState worked with me on solution options. When we decided on the work, the MidState team scheduled the work during this COVID 19 phase. The team showed up with face masks and understood how to work safely during these uncertain times. The team completed the work as they described it to me in the amount of time they predicted. They were courteous and left the work area just as clean as they found it. I am please overall with the work that was performed and how the Mid State team handled my problem very professionally. If you are looking for effective, efficient, friendly service, this is the company to do business with. Thank you Midstate for all that you’ve done for me!!!

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andrew lacock
April 1, 2020

Lloyd did a great job in my basement. I didn't have time to do the repairs myself and was nervous about hiring someone. They did better than I would in the end. Thanks!

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John Barber
December 18, 2019

Midstate Basement is an excellent company and they do stellar work! Recently Ben and his crew did major structural work to my 1907 lake cabin duplex which included pouring new concrete pads for structural support, core filling existing cinder blocks and redesigning and framing new support columns and joists. They also encapsulated the crawl space with heavy duty plastic and added spray foam around each post and the entire crawl space perimeter to the rim board. They are competitively priced and do exactly what they say they're going to do. I am extremely satisfied with their work and highly recommend this company. Eric and Don, you have built an incredible company - Five stars! Thank you!

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Robert Regeczi
December 12, 2019

The crew that worked on my house was professional and timely. They reinforced the basement wall adjoining the garage. They raised the garage floor to its proper height and they put in a concrete apron with a cross driveway drain to handle runoff. They were pleasant to work with and completed everything on time.

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Jeff Tikofsky
September 27, 2019

The team at Midstate Basements was EXCEPTIONAL, from the folks in the office, the guys who did the estimate, and the crew that completed the work!! They went out of their way to make the scheduling work, and when the team arrived at my home I was very impressed with their professionalism and patience. They walked me through the project, explained all the steps, and answered all my questions. Then they made sure I was totally comfortable with the plan for the job. Very thorough. I was not home while the work was performed. But when I arrived home I was amazed at how clean and finished they left the job site. The sump basin in the basement was installed perfectly. Our project required 80 feet of drainage line dug through our garden and across my front lawn. I was absolutely amazed at how great this looked when I got home to inspect the work. They removed and replaced everything in the garden like you wouldn’t even know they dug it up. And the line across the front yard was fully prepped and just ready for some grass seed. The sump pump is working great and the basement is dry as a bone. No problems whatsoever, and I would highly recommend the team from Midstate Basement to help anyone with a wet or flooded basement. Great and professional crew and VERY customer focused!!! Thank you, Midstate Basement!!!

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lu wang
October 26, 2018

Did excellent job! Definitely recommend!!! Had entire basement waterproof done this summer, everything did perfectly! Will write a review next winter too.

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Aiden Mead
September 5, 2018

I realized that my sill beam had rotted away under part of my house, so I gave them a call to come take a look. They were originally booked out, but ended up having an opening two and a half weeks sooner, and squeezed me in. On top of that, they were able to come out a couple of hours earlier than expected (of course asking if that was okay first, which is certainly was). Don came out and took a look, and it turned out that they wouldn't be able to address my specific situation, but he was more than happy to give me some information about what was going on )which happened to line up with what I expected) and who to contact to get it fixed. He was also willing to spend a couple of minutes talking about what getting the job would look like, confirming my suspicion of more than likely needing to accommodate access to the issue for the inside. He thought he was giving me bad news, but this actually just confirmed what I had already been expecting, and helps my wife and I plan better for it when we do end up getting it repaired. Over all, I would definitely work with them in the future if I have a problem that they specialize in. They were incredibly accommodating, friendly, professional, and super informative. I will definitely be recommending them, and calling them myself in the future for basement waterproofing (once my original issue is fixed)! If not for the age of my house, we would be working with them for the original repair.

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Joseph Cammarata
June 19, 2018

Midstate Basement Authorities recently completed a huge job for us that required propping up part of the house as a long section of the foundation was demolished and rebuilt. As new home-owners, let's just say that we were stressed. Working with Midstate made the nightmare of a crumbling foundation into a manageable problem. From start to finish - and then even after - the people at Midstate were always communicative and helpful. Most importantly, the work was done right; these professionals don't cut any corners. I'm thankful that we hired them, and if it turns out that we need basement or foundation work again soon, we will definitely be calling them again.

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chris prarie
June 19, 2018

Eric and Co. are awesome! They now have done two jobs for us, and each one turned out great. We had a ton of questions (one of the jobs was jacking up the slab of our house), and he either answered the question, or got right back to us after he double checked his answer. I have no issue recommending Midstate Basement to anyone.

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Joanne Denison
June 14, 2018

Midstate Basement Authorities has done work for me that turned out so well that I would HIGHLY RECOMMEND this company to everyone. I had some major water issues in my cellar that Eric's crew did a wonderful job taking care of for me. The people who work for this company are professional, hard working, competent and nice. About a month ago Eric did some other water related work for me that turned out well.

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Deb Lamb
June 13, 2018

We had our basement waterproofed in May. Everyone we worked with at Midstate from the owner to the office staff and the guys that did the work were polite and very efficient. Any questions we had were answered in a timely manner. They showed up when they said they would and did a excellent job in just 3 days. The cost was very reasonable. I would not hesitate to recommend them to anyone needing this kind of work.

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Linda Santos
June 12, 2018

I am a Realtor, and I work in a busy real estate market in Ithaca NY. Buyers and sellers are often in a tight squeeze to get estimates that will help them negotiate for the best outcome on a purchase or sale. Midstate Basement Authorities has never failed to shed light on, and bring great information to bear on the situation. People don't always like what they hear, but they NEED to hear it - Midstate provides that kind of advice - nothing sugar-coated, just the straight story that my clients need to hear. HIGHLY RECOMMEND!

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Bob Leach
June 5, 2018

I have lived in an old Greek Revival in Jacksonville for the past 33 years. For all those years my basement has been a pathway for ground water heading to Cayuga Lake. It varied from very damp to extremely wet, depending on the season. As you can imagine mold and mildew have been a way of life. I invited Eric to come and see what he could do to help my situation. He made it seem pretty simple, just install a perimeter drain that emptied into a new sump pit and pump it outside. We then went the extra step and had him encapsulate the floor and walls with a moisture barrier. The crew doing the work was very polite and professional and finished in just a few days. I now am using my basement for things that I was unable to before, like basic storage. And my whole house is less damp and that lingering mold smell is gone. It has been a dramatic and long over due upgrade to my house, and I couldn`t be happier. If you have moisture problems in your basement I highly recommend Eric and Midstate Basements.

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Amy Moe
May 29, 2018

Midstate Basement did foundation work for our upcoming renovation project. Eric Leach and all of his employees who worked with us were professional, polite, and completed the project quickly. I definitely recommend Midstate for any of your foundation or basement needs.

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David Walts
May 26, 2018

I was incredibly fortunate to have found Midstate Basement Authorities for a rather large job that I had for a home that was about to be sold. With foundational reinforcement needed under the main porch area, a condensed timeframe, and some snow still on the ground, Eric and his team worked me into their busy schedule and just did an incredibly professional job. For me, its easy to write this type of review given my experience with his firm and their dedication to both quality and customer experience. So much in fact, that I made sure that my realtor had Eric's information for future needs that may arise for him/his clients. For homeowners truly looking for a reputable company to do this type of work, Midstate Basement Authorities Inc. is the best you could hire.

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Joshua Plumeau
May 24, 2018

I had Midstate Basement Authorities do an install on a dehumidifier for my basement. Initially, I contacted them for a free estimate because our basement was very damp and we were looking to finish it. I didn't know what to expect, but was prepared for them to recommend significant dirt work for drainage, etc. I was pleasantly surprised when Don told me that a commercial dehumidifier would solve my problems for much less than I expected. We decided to go with MBA rather than buying and installing one ourselves because they were so straightforward an honest, they're local, and they stand behind their work. Adam was great when he came out to do the install. He explained the system to me and answered all my questions. After he got it set up, he stuck around to ensure it was functioning. He also offered some simple suggestions that will help keep the moisture down around our foundation. Everyone on the team, from those at the office to those that came out to do the estimate and install, were friendly, honest, and easy to work with. I would gladly recommend them to anyone looking for a solution for a wet basement.

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States We Service!

New York
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Pennsylvania
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Our Office Location

Ithaca, New York Office
Address:
106 Horton Road, Newfield NY 14867
Phone:
(888) 302-7889
Hours of Operation
Monday: 7:30AM - 5:00PM
Tuesday: 7:30AM - 5:00PM
Wednesday: 7:30AM - 5:00PM
Thursday: 7:30AM - 5:00PM
Friday: 7:30AM - 5:00PM
Saturday: Closed
Sunday: Closed
Midstate Basement Authorities Inc.
Midstate Basement Authorities Inc. is a foundation repair and waterproofing company that services New York and Pennsylvania. Our team is experienced and qualified to handle any commercial or residential job. We pride ourselves on our commitment to customer satisfaction and our dedication to quality workmanship.
Our Construction Sectors
At Midstate Basement Authorities, we are proud to serve a wide spectrum of clients within New York and Northern Pennsylvania. Our expertise spans across residential, commercial, industrial, and municipal infrastructure sectors, ensuring tailored, high-quality construction services for every type of project.

Whether it's a home renovation, a commercial build-out, an industrial upgrade, or infrastructure development, we bring unparalleled professionalism and skill to the table. Trust us to elevate your next project within our diverse construction sectors.
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