I realized that my sill beam had rotted away under part of my house, so I gave them a call to come take a look. They were originally booked out, but ended up having an opening two and a half weeks sooner, and squeezed me in. On top of that, they were able to come out a couple of hours earlier than expected (of course asking if that was okay first, which is certainly was). Don came out and took a look, and it turned out that they wouldn't be able to address my specific situation, but he was more than happy to give me some information about what was going on )which happened to line up with what I expected) and who to contact to get it fixed. He was also willing to spend a couple of minutes talking about what getting the job would look like, confirming my suspicion of more than likely needing to accommodate access to the issue for the inside. He thought he was giving me bad news, but this actually just confirmed what I had already been expecting, and helps my wife and I plan better for it when we do end up getting it repaired. Over all, I would definitely work with them in the future if I have a problem that they specialize in. They were incredibly accommodating, friendly, professional, and super informative. I will definitely be recommending them, and calling them myself in the future for basement waterproofing (once my original issue is fixed)! If not for the age of my house, we would be working with them for the original repair.